ALL ORDERS DELIVERED IN 10-15 DAYS
Question: What type of payments do you accept?
Answer: We accept all Payments by Visa, Mastercard, PayPal, American Express and more.
Question: What are your shipping options?
Answer: We currently offer two shipping options. Free Shipping and Secured Shipping.
Question: How do I return or exchange an item?
Answer: Our return policy lasts 30 days beginning only when our package is delivered to your address.
We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases.
We're confident our premium curated products will meet or exceed your expectations but if you want to make a return - please contact our support team at contact@udofitness.com and we will assist with the process.
Question: What if the item arrives broken or damaged?
Answer: We'll make it up to if you in the case that it does. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you. Contact us at contact@udofitness.com
90 days Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
You agree to all of the above-listed policies upon ordering from UDO Fitness.
We maintain high standards of excellence and strive for 100% customer satisfaction!
Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!
UDO FITNESS
Is here to help you improve your overall health and wellness by ensuring outstanding quality and affordability.